Monday to Friday 9:00 AM to 5:00 PM CT, Saturday 9:00 AM to 12:00 PM CT, Sunday - CLOSED
Use Promo Code "DEC24" for 10% discount! Limited Time! INTERNATIONAL SHIPPING: For orders outside the U.S., contact us to check shipping rates

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  • All Electronic parts have a 15-day return window; all other parts have a 30-day return window.
  • Any Electronic part that was tried to be installed will not be available for a refund.
  • If you received an item but it’s the wrong model, here's what happens:
    • If you purchased a part without consulting with us, you will be subject to a 25% restock fee after returning.
    • If you tried to install the part, no REFUND will be authorized.
  • All returns must receive a return authorization number (RAN).
    • To get RAN, you will need to email us at info@cardioequipmentparts.com.
    • Once we receive your email, we will require additional information like pictures and possibly some video information.
    • Once all the information is verified, RAN will be issued.
    • Then you will need to ship back the part with the RAN number.
  • Shipping is covered by the buyer.
  • Shipping Damage Claims must be emailed to us within 48 hours after receiving your order; otherwise, your request will not be processed.
  • We aggressively defend against charge backs and allow collections agencies to collect on our behalf.
  • All RETURNS need to be shipped back to: 1312 Marquette Drive Unit J/K Romeoville IL 60446
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