Monday to Friday 9:00 AM to 5:00 PM CT, Saturday 9:00 AM to 12:00 PM CT, Sunday - CLOSED
Use Promo Code "DEC24" for 10% discount! Limited Time! INTERNATIONAL SHIPPING: For orders outside the U.S., contact us to check shipping rates

Returns

  • All Electronic parts have a 15-day return window; all other parts have a 30-day return window.
  • Any Electronic part that was tried to be installed will not be available for a refund.
  • If you received an item but it’s the wrong model, here's what happens:
    • If you purchased a part without consulting with us, you will be subject to a 25% restock fee after returning.
    • If you tried to install the part, no REFUND will be authorized.
  • All returns must receive a return authorization number (RAN).
    • To get RAN, you will need to email us at info@cardioequipmentparts.com.
    • Once we receive your email, we will require additional information like pictures and possibly some video information.
    • Once all the information is verified, RAN will be issued.
    • Then you will need to ship back the part with the RAN number.
  • Shipping is covered by the buyer.
  • Shipping Damage Claims must be emailed to us within 48 hours after receiving your order; otherwise, your request will not be processed.
  • We aggressively defend against charge backs and allow collections agencies to collect on our behalf.
  • All RETURNS need to be shipped back to: 1312 Marquette Drive Unit J/K Romeoville IL 60446
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              Terms & Conditions

              These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the cardioequipmentparts.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and Lucky Flopper Company (“Lucky Flopper Company”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and Lucky Flopper Company, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.